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Terms & Conditions

These Terms govern your relationship with the operator of the online casino services offered via Cashed Casino on the website https://cashed-ca.com (the "Site"). By accessing, registering, or using any services on the Site you agree to be bound by these Terms. If you do not agree, you must not use the Site. These Terms are effective as of 1 January 2026 and supersede all previous versions.

Definitions

For the purposes of these Terms, the following definitions apply:

  • Operator: Liernin Enterprises LTD, a limited company registered in the Marshall Islands (registration number 126211), operating the Cashed Casino brand for Cashed Casino via the Site, together with its affiliates and service providers, including Mirata Services LTD (HE 433658, Cyprus) acting as payment processor and merchant of record for certain fiat transactions.
  • Site: The online gaming platform accessible at https://cashed-ca.com and any subdomains or mobile-optimized versions used to provide the Cashed Casino services to users in Canada.
  • Brand or Cashed Casino: The online casino brand operated by the Operator and made available to users via Cashed Casino on the Site.
  • User or you: Any natural person who accesses the Site, opens an account, places bets, or otherwise uses the services, whether or not registered.
  • Player: A User who has successfully registered an account on the Site and whose account has not been suspended or closed.
  • Account: A personal, non-transferable account opened by a Player on the Site for the purpose of participating in games, depositing and withdrawing funds, and managing settings.
  • Games: All real-money and demo casino games offered on the Site, including but not limited to slot games, table games, live dealer games, and any other interactive gambling products made available from time to time.
  • Bet or Wager: Any stake of real money or bonus funds placed by a Player within a Game, including spins, hands, or other in-game stakes.
  • Bonus: Any promotional value credited to a Player's account, including but not limited to deposit bonuses, free spins, cashback, tournament entries, or loyalty rewards, which may be subject to specific conditions and wagering requirements.
  • Bonus Funds: The part of the Player's balance that consists of Bonus value and any associated winnings that are subject to wagering requirements or other restrictions.
  • Real Money Balance: The part of the Player's balance consisting of funds deposited by the Player and available winnings from settled bets that are not subject to further wagering requirements.
  • Wagering Requirements or Wager: The total amount that must be staked by a Player using Bonus Funds (and, where applicable, Real Money Balance) before associated Bonus Funds and winnings can be converted into withdrawable Real Money Balance.
  • KYC or Know Your Customer: The identity verification process required by the Operator, which may include collection and assessment of identification documents, proof of address, payment method verification and other information to satisfy regulatory and anti-money-laundering obligations.
  • Payment Methods: The deposit and withdrawal options supported on the Site, which may include bank cards, e-wallets, Interac, bank transfers, and cryptocurrencies, as made available to Players from time to time.
  • PAGCOR License: Offshore Gaming License no. 22-0025 issued by the Philippine Amusement and Gaming Corporation (PAGCOR) to the Operator, authorizing offshore online casino operations, including RNG games, under Philippine law.
  • Applicable Law: The laws applicable to these Terms as described in the "Governing Law & Jurisdiction" section.
  • Force Majeure: Any event or circumstance beyond the reasonable control of the Operator, including but not limited to natural disasters, war, insurrection, riot, labour disputes, network or telecommunication failures, and decisions or actions of government or regulatory authorities.

Account Registration

Eligibility and Age Requirements

  • Minimum Age: To register an account with Cashed Casino on the Site, you must:
    • be at least 18 years old; and
    • be of legal age to gamble under the laws of your province or territory of residence in Canada (if this is higher than 18).
  • Jurisdictional Responsibility: The Operator holds a PAGCOR offshore license and does not operate under a local Canadian provincial license. It is your responsibility to:
    • ensure that online gambling is lawful in your location; and
    • refrain from using the Site where local laws prohibit such activity.
  • Restriction on Multiple Accounts: You may hold only one active account on the Site. Creating multiple accounts, using aliases, or impersonating others is strictly prohibited and may result in account closure and forfeiture of funds and Bonuses.

Registration Process

  • Account Creation: To open an account, you must complete the online registration form, providing:
    • full legal name;
    • date of birth;
    • current residential address and country;
    • valid email address;
    • preferred currency (where options are available); and
    • a unique username and secure password.
  • Email Verification: You may be required to verify your email address via a confirmation link sent to the address you provide. Until verification is completed, access to certain services, including deposits and gameplay, may be limited or unavailable.
  • Information Accuracy: You confirm that all information supplied during registration and throughout your relationship with the Operator is true, complete, and not misleading. You must promptly update your details if they change.

KYC and Verification

  • Mandatory Verification: The Operator may, at any time and in its sole discretion, request KYC documents to verify:
    • your identity and age (e.g., passport, national ID, driver's license);
    • your residential address (e.g., utility bill or bank statement not older than 3 months); and
    • ownership and control of your payment methods (e.g., card copy with masked digits, e-wallet screenshots).
  • Verification Triggers: Verification may be required:
    • before your first withdrawal;
    • when cumulative deposits or withdrawals reach certain thresholds;
    • if suspicious or irregular activity is detected; or
    • where required by the PAGCOR License or anti-money-laundering (AML) standards.
  • Failure to Complete KYC: If you fail, refuse, or unreasonably delay providing requested documents, the Operator may:
    • limit or block access to the Site;
    • suspend deposits and/or withdrawals;
    • void Bonuses and associated winnings; and
    • ultimately close your account with or without returning funds, subject to Applicable Law and AML obligations.

User Obligations and Account Security

  • Confidentiality: You are solely responsible for maintaining the confidentiality of your username, password, and other login credentials. Any activity carried out through your account will be deemed to have been undertaken by you.
  • Prohibited Sharing: You may not:
    • permit any third party to use your account;
    • sell, transfer, or pledge your account to another person; or
    • access another Player's account.
  • Security Incidents: If you suspect that your account has been compromised, you must:
    • change your password immediately; and
    • notify support at [email protected] without undue delay.
  • Use for Lawful Purposes Only: You must not use the Site for any unlawful or fraudulent purpose, including but not limited to money laundering, terrorist financing, or payment fraud.

Betting & Gameplay Rules

Placing Bets

  • Account Balance: You may place Bets only if:
    • you are logged into your account; and
    • you have sufficient funds in your Real Money Balance and/or eligible Bonus Funds to cover the full amount of the Bet.
  • Minimum and Maximum Stakes: Each Game may define its own minimum and maximum stakes. These limits may vary between Games or game providers and may be adjusted by the Operator from time to time.
  • Bet Confirmation: A Bet is considered accepted when it is registered and appears in the relevant game or transaction history. Once accepted, a Bet normally cannot be cancelled or modified by the Player.
  • Game Rules: Each Game has its own rules, paytables, and RTP (Return to Player) information provided by the game supplier. By participating, you agree to abide by those rules and acknowledge that the outcome is determined by RNG or, for live games, the actual physical game process.

Cancellation, Errors, and Malfunctions

  • Obvious Errors: In the event of obvious technical or pricing errors, including misconfigurations or incorrect payouts, the Operator reserves the right to:
    • void the affected Bets;
    • re-settle the Bets based on the correct configuration; or
    • reverse any winnings credited in error and restore the balance to its state prior to the error.
  • Game Malfunctions: If a Game malfunctions, loses connectivity, or otherwise fails to operate as intended:
    • all Bets on that Game during the malfunction may be voided;
    • the Bet amount may be refunded to the Player's account; and
    • no additional winnings will be owed for Bets impacted by the malfunction.
  • Network Interruptions: In the event of a disconnection after a Bet is placed but before the result is displayed:
    • the result may still be determined by the Game in the background; and
    • upon reconnection, the final outcome and updated balance will be shown in the game or account history.

Conduct in Live Casino and Chat

  • Respectful Behaviour: When using chat features or participating in live dealer Games, you must:
    • refrain from insults, harassment, hate speech, or discriminatory language;
    • avoid spamming, advertising, or promoting other services; and
    • follow any reasonable instructions given by live dealers or moderators.
  • Prohibition of Fraud and Collusion: You must not:
    • collude with other Players to gain an unfair advantage;
    • use bots, scripts, or automated tools to play Games;
    • exploit software bugs or loopholes; or
    • engage in any activity designed to manipulate outcomes or payouts.
  • Enforcement: The Operator may, at its discretion:
    • mute or ban Users from chat;
    • void Bets suspected of abuse, cheating, or collusion;
    • confiscate funds obtained through prohibited conduct; and
    • terminate or suspend the offending account in accordance with the "Termination & Suspension" section.

Bonus Terms

General Bonus Conditions

  • Separate Terms: Specific promotions, including welcome offers, reload bonuses, free spins, and tournaments, may be governed by dedicated terms published on the Site. In the event of conflict, the specific promotional terms prevail over this section to the extent of the inconsistency.
  • Eligibility: Bonuses offered on Cashed Casino are intended for Players located in Canada, but may be restricted by province, payment method, or prior bonus usage. The Operator may:
    • exclude individual Players or groups from particular promotions;
    • limit the number of times a Bonus can be claimed per household, IP address, or device; and
    • withhold a Bonus if it reasonably suspects abuse.

Bonus Activation and Wagering Requirements

  • Activation: To activate a Bonus, you may be required to:
    • opt in via the promotions page or "My Bonuses" section;
    • enter a bonus code at the time of deposit; or
    • meet a specified minimum deposit threshold via eligible Payment Methods.
  • Standard Wagering: Unless otherwise stated:
    • deposit bonuses and associated winnings typically carry wagering requirements (e.g., 30x - 50x the Bonus amount or the Bonus plus deposit amount); and
    • free spin winnings usually carry wagering requirements (e.g., 30x) before they become withdrawable.
    Exact figures and timeframes will be specified in the relevant promotional terms.
  • Time Limits: Bonuses and associated wagering requirements must usually be completed within a stated period (for example, 7 - 30 days) from activation. Any remaining Bonus Funds and related winnings may be forfeited upon expiry.
  • Contribution of Games: Different Games may contribute differently towards wagering requirements, for example:
    • most video slots: 100% contribution;
    • table games and live casino: 0 - 20% contribution or excluded; and
    • specific low-risk bets or listed Games: 0% contribution.
    The detailed contribution table and game restrictions will be available on the Site and may be updated from time to time.

Prohibited Bets and Bonus Abuse

  • Restricted Strategies: While a Bonus is active, you must not:
    • place unusually large Bets relative to your deposit or balance, where such patterns indicate bonus abuse;
    • use irregular betting patterns (e.g., "zero or low risk" bets, equal covering of outcomes, or betting systems that remove normal risk); or
    • engage in any "bonus hunting" or collusive practices designed to guarantee profit from Bonuses.
  • Maximum Bet with Bonus: There may be a maximum allowed Bet per spin or game round while wagering a Bonus. Exceeding this maximum (where stated in promotional terms) may result in:
    • forfeiture of the Bonus;
    • cancellation of associated winnings; and
    • possible restriction from future promotions.
  • Abuse Consequences: If the Operator reasonably concludes that you have abused a Bonus or promotion, it may:
    • remove the Bonus and associated winnings from your account;
    • adjust your account balance to remove unfair gains; and
    • limit or block your eligibility for future promotions and, in serious cases, suspend or close your account.

Combining Promotions

  • Non-Stacking Principle: Unless expressly allowed, only one active deposit-related Bonus may apply to your account at any given time. You may not:
    • combine multiple welcome offers on a single deposit; or
    • stack several reload bonuses together on the same funds.
  • Order of Use: If you hold both Real Money and Bonus Funds:
    • Real Money may be wagered first, followed by Bonus Funds; or
    • another sequence may apply, as communicated in the Bonus rules.
  • Cancellation by Player: You may be allowed to cancel an active Bonus from your account interface. Cancelling a Bonus generally results in:
    • immediate removal of remaining Bonus Funds; and
    • forfeiture of any winnings still linked to that Bonus and not yet converted to Real Money Balance.

Payments & Withdrawals

Deposits

  • Available Methods: The Site may support deposits via:
    • bank cards (e.g., Visa, Mastercard);
    • e-wallets and online payment services;
    • Interac or similar Canadian online banking solutions;
    • bank transfers; and
    • selected cryptocurrencies, where permitted.
    Availability depends on your location, provider requirements, and internal risk policies.
  • Processing and Limits:
    • Deposits are usually processed instantly but may be delayed due to banking or technical issues.
    • Minimum and maximum deposit limits will be displayed in the cashier interface and may vary by method.
    • Mirata Services LTD (Cyprus) may act as the merchant of record for certain fiat transactions, including Interac and card payments.
  • Source of Funds: You must only deposit funds that belong to you and originate from lawful sources. The Operator may request proof of source of funds or wealth in line with AML requirements.

Withdrawals

  • General Rules:
    • Withdrawals are subject to prior KYC verification as described above.
    • Where possible, withdrawals will be processed via the same Payment Method used for deposit. If this is not feasible, the Operator may request an alternative method in your name.
  • Limits and Processing Times:
    • Minimum and maximum withdrawal amounts per transaction or per period (e.g., daily, weekly, monthly) may apply and are indicated in the cashier.
    • The Operator aims to process withdrawal requests within a reasonable timeframe, for example within 24 - 72 hours, but actual timelines may depend on verification needs, Payment Method, and external banking systems.
    • The Operator is not liable for delays caused by financial institutions, payment processors, or Force Majeure events.
  • Fees:
    • The Operator may charge reasonable processing fees for certain deposit or withdrawal methods. Any such fees, where applicable, will be disclosed in the cashier or during the transaction flow.
    • Currency conversion fees and exchange rate fluctuations may apply if your bank or payment provider operates in a different currency.
  • Review and Suspicion of Abuse: The Operator may delay, hold, or reject a withdrawal if:
    • the transaction appears suspicious, fraudulent, or in breach of these Terms;
    • the funds are suspected to be connected with money laundering or other criminal activity; or
    • required KYC or source-of-funds documentation has not been satisfactorily provided.

Refunds, Chargebacks, and Reversals

  • Refund Policy: Once a deposit has been used to place Bets, it is generally not refundable. In exceptional circumstances (e.g., clear technical error), the Operator may consider a refund at its sole discretion, subject to:
    • cancellation of affected Bets; and
    • removal of any winnings derived from the refunded amount.
  • Chargebacks: Initiating a chargeback or payment dispute without valid cause may result in:
    • immediate suspension or closure of your account;
    • deduction of the disputed amount and any related fees from your balance; and
    • reporting to payment providers, credit agencies, or relevant authorities where appropriate.
  • Reversal of Bonuses: If a transaction that triggered a Bonus is reversed, refunded, or charged back:
    • the associated Bonus and winnings may be cancelled; and
    • the Operator may adjust your balance to remove unfairly obtained gains.

Limitation of Liability

Operator's Obligations

  • Fairness and Integrity: The Operator undertakes to:
    • provide Games supplied by reputable providers using certified RNG systems, in line with the PAGCOR License and relevant testing standards;
    • maintain accurate records of transactions, Bets, and balances; and
    • operate the Site with reasonable skill and care, taking reasonable measures to prevent unauthorized access and fraud.
  • Accuracy of Results: The official result of a Game is the outcome recorded by the Operator's or game provider's systems. In the event of any discrepancy between your on-screen display and the Operator's records, the latter will prevail, subject to investigation and applicable law.

Exclusions and Limitations

  • Technical Failures and Interruptions: To the fullest extent permitted by Applicable Law, the Operator is not liable for:
    • interruptions, delays, or failures in the operation of the Site caused by network issues, hardware or software malfunctions, or third-party service outages;
    • loss of data, Bets, or winnings resulting from disconnections, crashes, or Force Majeure events; or
    • any corruption of data or unauthorized access beyond the Operator's reasonable control.
  • Indirect and Consequential Losses: The Operator will not be liable for:
    • indirect, consequential, or special damages of any kind;
    • loss of profits, revenue, business, or goodwill; or
    • losses arising from your failure to comply with these Terms.
  • Maximum Liability: Subject to any non-excludable legal rights you may have, the total aggregate liability of the Operator to you for any claim arising out of or in connection with:
    • a particular Bet or series of Bets will not exceed the amount of the Bet(s) placed; and
    • other Site usage will not exceed the lesser of (i) the amount of your deposits made to the Site in the three (3) months preceding the incident and (ii) CAD 10,000.
  • No Warranty: The Site and its services are provided "as is" and "as available". The Operator does not guarantee that:
    • the Site will be uninterrupted, timely, or error-free; or
    • defects will always be corrected promptly.

Intellectual Property Rights

Ownership

  • Operator Content: All content on the Site relating to Cashed Casino, including but not limited to the Cashed Casino brand, logos, trademarks, design, layout, text, images, software, and underlying source code, is owned by or licensed to the Operator and protected by copyright, trademark, and other intellectual property laws.
  • Third-Party Content: Game titles, supplier logos, and related materials are the property of their respective owners and are used under license or other lawful permission.

Permitted and Prohibited Use

  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site and its content solely for your personal, non-commercial entertainment, subject to these Terms.
  • Restrictions: You may not, without prior written consent from the Operator:
    • copy, reproduce, modify, distribute, display, transmit, or perform any content from the Site other than as strictly necessary for normal personal use;
    • reverse engineer, decompile, or attempt to derive the source code of any software on the Site, except where permitted by law;
    • remove or alter any copyright, trademark, or other proprietary notices; or
    • use any automated system (e.g., robots, spiders) to access the Site for scraping, data mining, or other unauthorized purposes.

Privacy & Data Protection

All collection, use, storage, and disclosure of your personal data by the Operator in connection with Cashed Casino are governed by the Privacy Policy referenced on the Site, currently available at https://cashed.com/en/privacy-policy (subject to geo-redirects). By using the Site, you acknowledge that your personal data will be processed in accordance with that Privacy Policy and any applicable data protection laws. You should review the Privacy Policy carefully to understand how your information is handled, including for KYC, AML, payment processing (including via Mirata Services LTD), and responsible gambling purposes.

Changes to Terms

Right to Amend

  • Updates: The Operator may update, modify, or replace these Terms from time to time, for example to reflect:
    • changes in legal or regulatory requirements (including PAGCOR directives and offshore market practices);
    • changes in the services, Games, or features offered on the Site; or
    • operational or security needs.

Notification Procedure

  • Methods of Notice: When material changes are made to these Terms, the Operator will take reasonable steps to inform you, which may include:
    • posting a notice or banner on the Site;
    • sending an email to the address associated with your account; or
    • prompting you to accept updated Terms upon your next login.
  • Effective Date: Unless otherwise stated, changes will become effective on the date specified in the updated Terms. Continued use of the Site after that date will constitute your acceptance of the updated Terms.

Your Options in Case of Disagreement

  • Review Obligation: You are responsible for regularly reviewing these Terms to remain informed of any changes.
  • Right to Discontinue Use: If you do not agree with the updated Terms:
    • you must immediately stop using the Site; and
    • you may request account closure and withdrawal of any eligible Real Money Balance, subject to these Terms and AML requirements.

Termination & Suspension

Termination by the Player

  • Account Closure Request: You may request closure of your account at any time by:
    • contacting customer support at [email protected]; or
    • using any self-exclusion or closure tools provided on the Site (where available).
  • Effect of Closure: Upon closure:
    • any active Bonuses and associated Bonus Funds may be cancelled and forfeited; and
    • remaining Real Money Balance, if any, may be withdrawn subject to verification, minimum withdrawal limits, and compliance checks.

Suspension and Termination by the Operator

  • Grounds for Action: The Operator may suspend or terminate your account, with or without prior notice, if it reasonably believes that:
    • you have breached these Terms or specific Bonus/Promotion rules;
    • you have provided false or misleading information, including about your age or identity;
    • you have engaged in or attempted fraud, collusion, chargebacks, money laundering, or other unlawful conduct;
    • you have used the Site in a manner that may damage the Operator's reputation or integrity; or
    • required by law, a court order, or regulatory request, including from PAGCOR or other competent authorities.
  • Types of Measures: Depending on the seriousness of the issue, the Operator may:
    • temporarily suspend access to your account;
    • restrict deposits, withdrawals, or participation in certain Games or promotions;
    • void certain Bets and confiscate funds associated with prohibited conduct; and
    • permanently close your account.

Funds on Termination

  • Lawful Balances: If your account is closed by the Operator for reasons other than serious breach or unlawful conduct, any remaining Real Money Balance will generally be returned to you, subject to:
    • successful completion of KYC and AML checks; and
    • deduction of any fees or chargebacks owed by you.
  • Funds Linked to Breach or Illegality: If your account is closed due to fraud, money laundering, or other serious breach:
    • the Operator may withhold and/or confiscate funds where permitted by law; and
    • your case may be reported to relevant authorities or payment providers.
  • Notification: Where legally permitted and reasonably practicable, the Operator will inform you by email of the reason for suspension or closure and of any steps you may take to appeal or clarify the situation.

Governing Law & Jurisdiction

Applicable Law

  • Regulatory Basis: The Operator holds PAGCOR Offshore Gaming License no. 22-0025, and its core gaming operations are regulated under the laws of the Philippines, as applicable to offshore licensees.
  • Contractual Law: These Terms and your use of the Site are governed by:
    • the laws of the Philippines, as they apply to offshore gaming operations; and
    • to the extent not inconsistent with the foregoing, general principles of international contract law.
  • Canadian Perspective: While the Site targets Players in Canada on an offshore basis and does not operate under a provincial Canadian license, nothing in these Terms is intended to limit any mandatory consumer protection rights you may have under the laws of your province or territory of residence to the extent those laws apply.

Dispute Resolution

  • Internal Complaints: If you have a complaint about the Site, Games, or services:
    • you should first contact customer support at [email protected] with full details, including your username, the time of the incident, and any relevant screenshots or transaction IDs;
    • the Operator will investigate and aim to provide a reasoned response within a reasonable period.
  • Escalation to Regulator: If your complaint concerns matters within the scope of the PAGCOR License and cannot be resolved internally:
    • you may, after exhausting the Operator's internal complaint procedure, consider contacting PAGCOR through information available at https://pagcor.ph/regulatory;
    • however, PAGCOR's dispute frameworks for offshore players located in Canada may be limited, and in many cases the Operator's Terms will function as the primary governing rules.
  • Court Jurisdiction: Subject to any applicable consumer protection rights:
    • any dispute, controversy, or claim arising out of or relating to these Terms or the Site shall be subject to the non-exclusive jurisdiction of the competent courts of the Philippines; and
    • you agree that the Operator may also bring proceedings against you in the courts of your place of residence if necessary to protect its rights.

Contact Information

If you have any questions about these Terms, your account, or the services provided via Cashed Casino on https://cashed-ca.com, you may contact the Operator using the following details:

  • Customer Support (Primary):
    • Email: [email protected] (critically important contact for all account, gameplay, bonus, and responsible gambling queries)
  • General Information:
    • Email: [email protected] (critically important contact for general inquiries about Cashed Casino and the Site)
  • Payments / Processing:
    • Entity: Mirata Services LTD, Cyprus (merchant of record for certain fiat transactions, including Interac and bank cards)
    • Email: [email protected] (for payment-related issues where directed by support)
  • Website:
    • Official Site: https://cashed-ca.com
    • General rules and policies (may geo-redirect):
      • Terms & Conditions: https://cashed.com/en/rules
      • Privacy Policy: https://cashed.com/en/privacy-policy
      • Responsible Gaming Information: https://cashed.com/en/responsible-gaming (note: some limits may require a manual email to support)

Although specific mailing or headquarters addresses for Liernin Enterprises LTD (Marshall Islands) and Mirata Services LTD (Cyprus) are not provided here, the Operator may furnish additional corporate or mailing details upon reasonable written request, where legally appropriate.